THIS IS NOT INSURANCE. Members pay the entire discounted rate directly to participating providers. Texas Insurance Code §562.052; §562.103; §562.104.
Current medical plan benefits are limited to primary care with unlimited visits, telemedicine, 30 included labs, discounts on non-included labs, and pharmacy discounts. Vision, dental, diagnostics, mammography, and specialty discounts are planned for future availability but are not currently included.
The program does not guarantee the quality of services or products offered by individual providers. Texas Insurance Code §562.103.
If you cancel within 30 days of becoming a member, you are entitled to a refund of all periodic membership charges and any one-time enrollment fee greater than $50, provided you return your membership card. Refunds will be issued within 30 days of receipt of cancellation. Texas Insurance Code §562.105.
If you have a complaint, you must first use our internal complaint procedure. If you remain dissatisfied after completing our complaint process, you may contact the Texas Department of Insurance. Texas Insurance Code §562.103.